Frequently Asked Questions

Cabans is an online property platform where you can search for homes to buy or rent, list your property, and connect with buyers, sellers, and agents across Nigeria.

Searching for properties on Cabans is completely free. Sellers and agents pay a listing fee to post properties. See our pricing page for full details.

No — you can browse listings without an account. However, you need to create a free account to save favourites, contact sellers, or list your own property.

Click the Sign Up button at the top of any page and fill in your name, email, and password. You can also sign up with your Google or Facebook account.

Use the search bar on the homepage to enter a location, then filter by property type, price range, number of bedrooms, and more. You can also browse by area guide or neighbourhood.

Yes — click the heart icon on any listing to add it to your saved favourites. You can access your saved properties from your account dashboard.

On any listing page, click the 'Contact Agent' or 'Send Enquiry' button. You must be logged in to send a message.

We require sellers and agents to verify their identity and listings. Verified listings are marked with a badge. We encourage buyers to also conduct their own due diligence.

Log in to your account, go to your seller dashboard, and click 'Add New Listing'. Follow the steps to add details, photos, pricing, and location. Submit for review and your listing will go live once approved.

Listing fees vary by plan. We offer basic and premium listing options. Visit our pricing page or contact us for current rates.

Most listings are reviewed within 24 hours. Once approved, your listing will appear in search results immediately.

Yes — go to your seller dashboard, find the listing you want to update, and click Edit. Changes are reviewed before being published.

You can list residential properties for sale or rent (houses, flats, bungalows), commercial properties, land, and short-let apartments.

Listing fees can be paid via card, bank transfer, or supported payment gateways. Payment is required before your listing goes live.

Yes — we use industry-standard SSL encryption and trusted payment processors. We never store your full card details.

Listing fees are generally non-refundable once your listing has been published. If you have an issue, please contact our support team.

Click 'Forgot Password' on the login page. Enter your email address and we will send you a link to set a new password.

After registering, check your email for a verification link. Click the link to confirm your email address and activate your account.

Yes — go to Account Settings in your dashboard to update your email address. You will need to verify the new address.

Go to Account Settings, scroll to the bottom, and select 'Delete Account'. This action is permanent and all your data will be removed.

Yes — sellers must complete identity verification before listing properties. This protects buyers and helps maintain a trustworthy marketplace.

Yes — agents can list properties on behalf of their clients. You must ensure you have the appropriate authorisation to do so.

Your seller dashboard gives you a full overview of all active, pending, and expired listings. You can edit, renew, or remove them at any time.

Enquiries are sent to your registered email and also appear in your dashboard inbox. Make sure your notification settings are turned on.

Click the 'Report' button on any listing page and select the reason. Our team will investigate and take appropriate action.

Visit our Contact Us page or email us at support@cabans.ng. We aim to respond within 1 business day.

Yes — Cabans is fully optimised for mobile browsers. A dedicated mobile app is also available for download.